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Bermudez, Victor - E-Discovery of Social Media: Electronic Discovery Process

Only the foolish or uninitiated could believe that Facebook is an online lockbox for your secrets. --Judge Richard Walsh

Electronic Discovery Process Overview

The EDRM diagram represents a conceptual view of the e-discovery process, not a literal, linear or waterfall model. One may engage in some but not all of the steps outlined in the diagram, or one may elect to carry out the steps in a different order than shown here.

The diagram also portrays an iterative process. One might repeat the same step numerous times, honing in on a more precise set of results. One might also cycle back to earlier steps, refining one’s approach as a better understanding of the data emerges or as the nature of the matter changes.

The diagram is intended as a basis for discussion and analysis, not as a prescription for the one and only right way to approach e-discovery.

Below are summary explanations of each EDRM stage. For guides for each stage of the e-discovery process, move the cursor over the boxes below for links to guides for each stage of the e-discovery process or select from the headings above the summary explanations.

 

Information Governance

Information Governance

Getting your electronic house in order to mitigate risk & expenses should e-discovery become an issue, from initial creation of ESI(electronically stored information) through its final disposition.

Identification

Locating potential sources of ESI & determining its scope, breadth & depth.

Preservation

Ensuring that ESI is protected against inappropriate alteration or destruction.

Collection

Gathering ESI for further use in the e-discovery process (processing, review, etc.).

Processing

Reducing the volume of ESI and converting it, if necessary, to forms more suitable for review & analysis.

Review

Evaluating ESI for relevance & privilege.

Analysis

Evaluating ESI for content & context, including key patterns, topics, people & discussion.

Production

Delivering ESI to others in appropriate forms & using appropriate delivery mechanisms. 

Presentation

Displaying ESI before audiences (at depositions, hearings, trials, etc.), especially in native & near-native forms, to elicit further information, validate existing facts or positions, or persuade an audience.

Preserved, Collected, and Produced.

Zubulake v. UBS Warburg, LLC, 229 F.R.D. 422, 431 (S.D.N.Y. 2004) (Court Opinion)

  • “Once a party reasonably anticipates litigation, it must suspend its routine document retention/destruction policy and put in place a ‘litigation hold’ to ensure the preservation of relevant documents.” 
Zubulake v. UBS Warburg LLC, 220 F.R.D. 212, 216 (S.D.N.Y. 2003). (Court Opinion)
  •  “The obligation to preserve evidence arises when the party has notice that the evidence is relevant to litigation or when a party should have known that the evidence may be relevant to future litigation.”

During 2003 and 2004, United States District Court Judge Shira A. Scheindlin issued five groundbreaking opinions in the case of Zubulake v UBS Warburg. Zubulake is generally considered the first definitive case in the United States on a wide range of electronic discovery issues. These issues include:

  • The scope of a party's duty to preserve electronic evidence during the course of litigation;
  • Lawyer's duty to monitor their clients' compliance with electronic data preservation and production;
  • Data sampling;
  • The ability for the disclosing party to shift the costs of restoring “inaccessible” back up tapes to the requesting party;
  • The imposition of sanctions for the spoliation (or destruction) of electronic evidence. 

Source: Kroll Ontrack  (READ MORE)

Lester v. Allied Concrete Co., Nos. CL.08-150, CL09-223 (Va. Cir. Ct. Sept. 1, 2011) (Court Opinion)

  • Wrongful death. Counsel directed client to "clean up“ Facebook profile because "[w]e don't want any blow-ups of this stuff at trial.“
  • Trial court sanctioned plaintiff $180,000 and his attorney $542,000

Collection options

  • Download archive from site
  • Collection tools – X1 Social Discovery
  • Print

Considerations

  • Metadata
  • Production format
  • Admissibility

Click here for the American Bar Association's guide on the collection of social media content for electronic discovery

D.O.H. v. Lake Cent. Sch. Corp., No. 2:11–cv–430, 2015 WL 736419 (N.D. Ind. Feb. 20, 2015).

  • Bullying Case where judge ordered plaintiff to produce any profiles, postings, messages, or status updates that reveal, refer, or relate to any emotion, feeling, or mental state
  • Produced 85 pages of redacted material, but did not include all categories of information that Facebook permits users to download
  • Later produced 1,415 pages, which was over 75 percent redacted and included approximately 1,000 fully redacted pages
  • Ordered to produce a log for any information withheld as outside the scope of relevance

Largent v. Reed, 2011 WL 5632688 (Pa. Ct. Com. Pl. Nov. 8, 2011).

  • Automobile Collision case
  • “We will thus allow [defendant] access to [plaintiff’s] Facebook account to look for the necessary information.”
  • “The Court does not hold that discovery of a party’s social networking information is available as a matter of course. Rather, there must be a good faith basis that discovery will lead to relevant information. Here, that has occurred because [plaintiff’s] profile was formerly public. In other cases, it might be advisable to submit interrogatories and requests for production of documents to find out if any relevant information exists on a person’s online social networking profiles.”

Tompkins v. Detroit Metro. Airport, 278 F.R.D. 387 (E.D. Mich. 2012).

  • “Defendant does not have a generalized right to rummage at will through information that Plaintiff has limited from public view.”
  • “Otherwise, the Defendant would be allowed to engage in the proverbial fishing expedition, in the hope that there might be something of relevance in Plaintiff’s Facebook account.” 

Thompson v. Autoliv ASP, Inc., No. 2:09-cv-01375-PMP-VCF (D. Nev. June 20, 2012).

  • Product liability - airbags
  • Plaintiff shall upload onto an electronic storage device, all information from her Facebook and MySpace accounts
  • Plaintiff shall provide Defendant’s counsel with the electronic storage device, and an index of redacted social networking site communications
  • Defense counsel may review downloaded material and identify material that defense counsel believes is discoverable, but was withheld from Plaintiff’s production
  • Defense counsel is not permitted to disclose this material to anyone, with the exception of counsel’s support staff as necessary

Access: In Camera? Yes, for privilege:

In re Milo’s Kitchen Dog Treats Consol., Cases, No. 12-1011, ---F.R.D.---, 2015 WL 1650963 (W.D. Pa. Apr. 14, 2015).

  • Food safety class action - chicken jerky
  • “Out of an abundance of caution” in camera inspection of claimed privileged documents.

Tompkins v. Detroit Metro. Airport, 278 F.R.D. 387 (E.D. Mich. 2012)

  • Slip and fall
  • I decline the parties’ alternative suggestion that I conduct an in camera review of Plaintiff’s private Facebook postings. “Such review is ordinarily utilized only when necessary to resolve disputes concerning privilege; it is rarely used to determine relevance.”

Access: In Camera? Yes, for relevance:

Douglas v. Riverwalk Grill, LLC, No. 11-15230, 2012 U.S. Dist. LEXIS 120538 (E.D. Mich. Aug. 24, 2012)

  • Employment discrimination case with in camera inspection of “literally thousands of entries.”

Notes

*EDRM (edrm.net). The content posted above is from EDRM.net is licensed under a Creative Commons Attribution 3.0 Unported License. That means users are free to share, remix or make commercial use of the content so long as they provide attribution. EDRM (edrm.net).

** When searching for cases regarding Electronic Discovery, K&L Gates Electronic Discovery Law website is an excellent resource. K&L Gates Electronic Discovery Law, http://www.ecliscoverylaw.com/ (last visited 8/4/16). The site contains more than 3000 cases collected from state and federal courts involving electronic discovery issues by keyword, or by any combination of 36 different case attributes. (Id.). The database is free of charge and its cases often include short summaries that include the case citation, the nature of the case, the electronic data involved, the electronic discovery issue and searchable attributes. A number of the cases have more robust summaries that also may have links to additional materials. K&L Gates and has provided Victor Bermudez with express permission to publish their information on this pathfinder. 

No Legal Advice Provided

The material on our research guide’s website is intended to provide only general information and comment to our clients and the public. This research guide is created for educational purposes only. Although we make our best efforts to ensure that the information found on our website is accurate and timely, we cannot, and do not, guarantee that the information is either. Nor do we guarantee the accuracy of any information contained on websites to which our website provides links.

Do not, under any circumstances, rely on information found on our website as legal advice. Legal matters are often complicated. The law changes frequently and varies from jurisdiction to jurisdiction. Being general in nature, the information and materials provided may not apply to any specific factual and/or legal set of circumstances. For assistance with your specific legal problem or inquiry please contact a knowledgeable lawyer, who practices in your area of need and would be pleased to determine whether she or he can assist you. The State Bar Association is ordinarily a good source for referrals for competent attorneys.

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